One of my favorite affirmative responses in sales is ‘correct.’  Not very ground breaking, I know.  However, saying ‘correct’ instead of ‘Yes’ or ‘Exactly’ or ‘Absolutely’ exudes a greater form of confidence, without the need to always back up your response. In fact, when a prospect asks you if your service does something or has something specific, you’ll be pleasantly surprised to see that many times you only need to respond with ‘correct.’  There are many times when there’s really no need to go into why it’s correct or how it works. If they want to know more, they will ask.